Consumer Court Exposes CG Motors' Exploitation in EV Sector
Summary
The Consumer Court has ruled against CG Motors after finding that its service center damaged a Neta V battery during maintenance and then tried to shift the repair cost onto the consumer and insurer. The case, filed by Nawalparasi consumer Netralal Neupane, has become a major precedent for EV buyers in Nepal.
Key Points
- The Consumer Court found that CG Motors' service center damaged Netralal Neupane's Neta V battery by spraying it with a high-pressure gun.
- The company allegedly tried to pass the repair burden to the insurance company and later installed a second-hand battery instead of a new one.
- CG Motors also held the car and demanded payment of an old bill before returning it, prompting Neupane to seek NPR 7.8 million in compensation.
- The verdict is seen as a significant consumer-rights precedent for Nepal's growing EV market.
