14 internet providers fined for overcharging customers

Summary

Nepal’s telecommunications regulator has fined 14 internet service providers Rs50,000 each for violating approved tariffs, selling unapproved packages and overcharging customers. The authority has ordered the companies to stop the unauthorised packages, compensate affected customers and follow prior approval rules for future tariff changes.

Key Points
  • The Nepal Telecommunications Authority fined 14 internet service providers Rs50,000 each for breaching directives, licence conditions and approved tariff rules.
  • The violations included overcharging customers, offering unapproved packages and failing to notify the regulator within the required period.
  • The authority ordered the providers to discontinue unauthorised packages, inform the regulator and compensate customers who suffered losses.
  • The regulator warned all licensed providers to obtain approval before launching new packages or changing tariffs.
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