NTA warns internet companies not to charge excessively than the agreed package rates
Summary
The Nepal Telecommunication Authority has warned Internet Service Providers against charging customers more than approved package rates. ISPs have been told to publish all approved internet packages and conditions clearly on their websites, apps and service centers or face action.
Key Points
- The Nepal Telecommunication Authority has warned Internet Service Providers against overcharging customers beyond approved package rates.
- The regulator said some companies are changing packages and raising prices without approval and failing to publish approved rate details.
- ISPs must display complete package and condition details on their websites, mobile apps and customer service centers.
- Companies that do not comply will face action under the Telecommunications Act 1996.
