eSewa’s new CEO Niraj Sharma on staying ahead in a crowded fintech market
Summary
eSewa has appointed Niraj Sharma as its new CEO, with the veteran banker saying his priority will be to grow customers, improve service quality and strengthen security in Nepal’s crowded fintech market. He also pointed to rising digital fraud, low financial literacy and the evolving role of banks and Nepal Rastra Bank’s planned CBDC.
Key Points
- Niraj Sharma has been appointed CEO of eSewa, replacing Jagdish Khadka after his four-year term ended.
- Sharma says his main priorities are customer growth, service quality, regulatory compliance and keeping eSewa ahead in Nepal’s fintech market.
- He says digital fraud, cybersecurity and low financial literacy are major challenges for Nepal’s fintech sector.
- Sharma says fintech will continue to grow alongside banks, and that a central bank digital currency is unlikely to significantly affect eSewa’s retail wallet business.
