New Online System Causes Chaos at Transport Offices
Summary
The Department of Transport Management’s new EDL online system has triggered widespread disruption at transport offices nationwide, with service recipients unable to complete forms, receive OTPs, or validate vouchers. Officials say technical glitches, poor data migration, and unclear staff roles have left employees helpless and the public frustrated.
Key Points
- The Department of Transport Management’s new EDL system, launched from Shrawan 1, has caused major disruption at transport offices across Nepal.
- Service recipients are facing repeated failures in form submission, OTP delivery, biometrics, and revenue voucher validation.
- Officials blame technical glitches, poor data migration, and the replacement of the previous vendor for the chaos.
- Transport office heads in Bagmati Province and Kathmandu have raised the issue with the Chief Minister and Chief Secretary.
