New driving licence system leaves services stalled for nearly three weeks

Summary

A new online system at Nepal’s transport offices has stalled most driving licence services for nearly three weeks, disrupting renewals, trials and new applications nationwide. Officials say the transition is still incomplete, while applicants report delays, failed payments and missing health verification data.

Key Points
  • A new online system introduced by the Department of Transport Management has disrupted driving licence services across Nepal for 19 days.
  • Many transport offices are only distributing printed licences, while renewals, trials and new applications remain suspended or partially affected.
  • Officials say the new system is still in transition and that issues with biometric registration, medical verification and online payments are causing delays.
  • The government says the system is linked to the Nagarik App and requires a National Identity Card for licence services.
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