"Better journeys begin with fair choices"
Summary
Mark Tolley, APAC Regional Director for inDrive, discusses evolving passenger expectations in Nepal's urban mobility, emphasizing fairness, transparency, and safety in ride-hailing services.
Key Points
- Passenger expectations in urban mobility have evolved to prioritize affordability, reliability, transparency, and control over services.
- inDrive defines safe urban mobility as a combination of physical safety, transparency, robust safety features, and passenger peace of mind.
- Technology, along with responsible practices like driver training and informed passengers, is critical but not sufficient alone for ensuring safety.
- Nepal's mobility sector has strong growth potential with increasing population and demand, and digital applications like inDrive will contribute to this expansion.
