BPKIHS goes digital with smart queue and lab report systems
Summary
BP Koirala Institute of Health Sciences has introduced a digital token system in its medicine outpatient department and an automated machine for printing laboratory reports to cut waiting times and improve service delivery. The hospital plans to expand both technologies to other departments as patients welcome the more orderly process.
Key Points
- BPKIHS has launched a digital token system in its Internal Medicine OPD, letting patients track queue status and estimated waiting time through QR codes.
- The institute has also introduced an automated laboratory report printing machine to speed up access to test results.
- Hospital officials say the new technology will improve crowd management, reduce hassles, and make services more efficient.
- BPKIHS plans to expand the token system to other departments and install more report-printing machines in the lab.
