Go Digital for Electricity Bills, Urges Energy Minister Shrestha
Summary
Energy Minister Viraj Bhakta Shrestha has urged consumers to pay electricity bills through digital platforms instead of visiting physical counters. He said the shift would save time and travel costs, improve transparency, and let staff focus more on customer service.
Key Points
- Energy Minister Viraj Bhakta Shrestha urged citizens to switch to online platforms for paying electricity bills.
- About 73 percent of consumers still pay at physical counters even though digital options are available.
- Running 655 physical counters across 129 distribution sub branches costs the Nepal Electricity Authority nearly 597.9 million rupees a year.
- The minister asked people to help elderly relatives and neighbors adopt digital payment systems.
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