Machhapuchchhre Bank Launches Customer Service Chatbot ‘MAYA’
Summary
Machhapuchchhre Bank Limited has launched MAYA, a customer service chatbot designed to make banking queries easier and more convenient through its official website. The bank says the tool will be improved over time based on customer feedback to deliver more accurate and useful responses.
Key Points
- Machhapuchchhre Bank Limited has launched MAYA, a customer service chatbot for digital banking support.
- Customers can access the chatbot through the bank’s official website to ask banking-related questions without visiting a branch or calling staff.
- The bank says MAYA will be refined continuously based on customer feedback and usage.
- The initiative is aimed at strengthening digital services and improving the customer experience.
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