Energy Minister Directs NEA Employees for Effective Service Delivery
Summary
Energy Minister Biraj Bhakta Shrestha has directed Nepal Electricity Authority employees to improve electricity service delivery, digital payments, load management, and maintenance. He also called for faster response to outages, stricter arrears recovery, and preparations for rising demand in Hetauda Industrial Area.
Key Points
- Minister Biraj Bhakta Shrestha urged Nepal Electricity Authority employees to make service delivery more effective, efficient, and customer-focused.
- He highlighted priorities including electricity supply, digital payment, load management, leakage control, and regular infrastructure maintenance.
- Shrestha said consumers should receive timely information during outages and tripping, and distribution offices must respond quickly.
- He noted rising electricity demand in the Hetauda Industrial Area and called for stronger structural preparations and arrears recovery.
