‘Citizen Passenger Help Desks’ set up for festive season
Summary
Nepal Police is setting up Citizen Passenger Help Desks at major entry points and city areas ahead of the festive season to curb fare exploitation and reduce road accidents. The desks will monitor ticketing practices, display fare rates, and help resolve passenger complaints more quickly.
Key Points
- Nepal Police is establishing Citizen Passenger Help Desks nationwide ahead of the festive season.
- The desks will monitor fares, ticketing practices, overloading and other passenger exploitation issues.
- Police plan to display fare rates and involve the Department of Transport Management to resolve disputes on the spot.
- Traffic police have also urged tighter route discipline and the use of drivers familiar with specific routes to reduce accidents.
