Ask For The Bill
Summary
Nepal’s consumer law requires sellers to provide a bill or receipt, and that proof becomes crucial when goods are faulty, prices are disputed or a return is needed. As Dashain and Tihar shopping picks up, consumers are being urged to ask for bills and keep them for warranty and complaint purposes.
Key Points
- Nepal’s Consumer Protection Act requires sellers to provide a bill or receipt, which can be essential for returns, warranties and complaints.
- Festival shopping during Dashain and Tihar increases the risk of missed or incorrect bills as people make multiple purchases in crowded shops.
- Digital payment records do not replace a proper bill because they may not show product details, quantity or warranty terms.
- The government’s Taxpayer Incentive Reward Programme has made VAT bills more visible, but the main reason to ask for one is consumer protection.
