Bagmati Province Government Launches 'Hello CM' Service for Citizen Grievances

Summary

Bagmati Province Government has launched an upgraded 'Hello CM' service to receive citizen complaints, suggestions, and information through toll-free phone, WhatsApp, email, and an online system. Residents can now file grievances from home, including via a QR code linked to the official complaint portal.

Key Points
  • Bagmati Province Government has made its 'Hello CM' grievance and citizen dialogue service more effective and accessible.
  • Citizens can submit complaints, suggestions, and information through toll-free number, WhatsApp, email, or an online system.
  • The government says the service is designed to help people report problems directly from home for free using technology.
  • A QR code on the official banner can be scanned to reach the complaint registration system.
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