Health Insurance Board Mandates KYC Update for Renewal

Summary

The Health Insurance Board has made KYC updates for all family members mandatory before health insurance renewal. Direct renewal through Connect IPS, eSewa, Khalti and similar electronic channels has been stopped, and insured people must now sync their details through the HIB portal.

Key Points
  • The Health Insurance Board has required all family members to update customer identification for insurance renewal.
  • Direct renewal through electronic payment services such as Connect IPS, eSewa and Khalti has been discontinued.
  • Insured individuals must now sync their old insurance details through the board’s official HIB portal.
  • The move is aimed at making renewal more organized, transparent and technology-friendly.
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