Central Bank Allows Banking Transactions for Flood-Affected Customers Without Documents

Summary

Flood-affected customers who lost checks, cards, mobile phones, and other documents can now complete banking transactions using their existing KYC records. Nepal’s central bank has directed banks and financial institutions to provide assistance and facilitate access for affected customers, including those in districts such as Rasuwa.

Key Points
  • The central bank has allowed banking transactions for customers affected by floods even if they have lost essential documents and devices.
  • Banks can verify customers using existing KYC details such as signatures, photos, and other records held by the institution.
  • The directive applies to customers affected by recent natural disasters in districts including Rasuwa.
  • Banks and financial institutions have been told to arrange necessary assistance and facilitation for affected customers.
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