Rapti Academy of Health Sciences Starts Grievance Hearing for Good Governance and Transparency
Summary
Rapti Academy of Health Sciences has initiated a grievance hearing process to enhance good governance and transparency, aiming to improve hospital services based on feedback from service recipients.
Key Points
- Rapti Academy of Health Sciences has started hearing grievances to promote good governance and transparency.
- Hospital director Dr. Suresh Rasaili emphasized efforts to resolve complaints from service recipients.
- Grievances are collected through suggestion boxes, phone calls, and messages for efficient resolution.
- Branch officer Shaligram Kalathoki was appointed as the grievance hearing officer to manage the process.