Nepal Telecom Launches Online Service for Lost/Damaged SIM Replacement

Summary

Nepal Telecom has launched an online service allowing customers to easily replace lost or damaged physical or e-SIM cards by filling out necessary details on their portal, enabling collection either in person or via a representative.

Key Points
  • Nepal Telecom has introduced an online service for replacing lost or damaged physical or e-SIM cards.
  • Customers can apply for the replacement by registering on esim.ntc.net.np starting Shrawan 1, 2083.
  • After applying online, the new SIM can be collected personally or through a representative by paying Rs. 50 at the counter.
  • The portal also supports KYC updates, new prepaid e-SIM applications, and converting physical SIMs to e-SIMs.
Article image