Digital Nepal Framework Faces Challenges Despite Increased Internet Access and Digital Payments
Summary
Nepal has seen significant growth in internet access and digital banking, yet key government services and sectors struggle with digital transformation, causing delays and inefficiencies for citizens.
Key Points
- Internet access and mobile broadband density in Nepal have reached high penetration levels, with over 42 million internet users as of 2082 BS.
- Nepal's banking sector has experienced notable progress in digital payments, with nearly 30 million mobile banking users and expanding ATM and debit card usage.
- Key government services like national identity card distribution and driving license issuance remain inefficient with slow digital adoption, causing citizen hardship.
- The lack of coordination among government agencies, poor infrastructure quality, and system interoperability issues hinder the full realization of the Digital Nepal Framework's objectives.
