Meta seeks to fend off EU order to allow rival AI chatbots on WhatsApp at hearing
Summary
Meta Platforms defended itself in an EU hearing against an order to allow rival AI chatbots free access to WhatsApp, amid ongoing antitrust investigations.
Key Points
- Meta Platforms sought to prevent an imminent EU order requiring it to allow rival AI chatbots free access to WhatsApp.
- The European Commission sent Meta an additional charge related to abuse of market power and is considering interim measures.
- Meta introduced a policy allowing only its own AI assistant on WhatsApp, later allowing rivals for a fee, prompting regulator charges.
- Rival developers including The Interaction Company, OpenAI, and Simone participated in the hearing advocating for open access to WhatsApp AI services.