MoCIT approves reform plan to fast-track digital public services

Summary

The Ministry of Communication and Information Technology has approved a reform plan to enhance public service delivery through technology, including launching integrated services via the Nagarik App and expanding postal and telecom services nationwide.

Key Points
  • The Ministry of Communication and Information Technology approved a time-bound reform plan to improve public service delivery.
  • An integrated application system via Nagarik App will link police reports, passports, and driving licences within 45 days.
  • Postal services will expand into a nationwide courier system within 90 days to deliver various documents across all 77 districts.
  • Telecommunications reforms include improved mobile data services, one-time KYC system, and fully online telecom services access.
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