Pathao Nepal Launches 'Delivery Assurance' Plan to Mitigate Risks for Merchants
Summary
Pathao Nepal has launched the 'Delivery Assurance' plan promising full refunds to merchants for failed or delayed deliveries under specific conditions, aiming to boost confidence in business expansion.
Key Points
- Pathao Nepal introduced the 'Delivery Assurance' plan to cover losses from failed or delayed deliveries for merchants.
- If no delivery attempt is made by the specified date and a customer cancels, Pathao refunds the merchant including the item value.
- The service excludes uncontrollable circumstances like strikes or natural disasters, and requires claims within seven days.
- Pathao Parcel's service now covers over 500 locations nationwide with a simplified refund claim process via the Merchant Portal.
