Nepal built a digital identity app. So why do government offices still want the paper?

Summary

Nepal's Nagarik App, designed for digital identity verification, faces adoption challenges as many institutions still require physical documents due to legal and institutional hurdles.

Key Points
  • The Nagarik App is Nepal's digital identity platform intended to replace physical documents for verification.
  • Many government offices, banks, and hospitals still require physical IDs despite the app's capability for real-time verification.
  • Traffic police in Kathmandu have successfully integrated the app for digital license verification and fine issuance.
  • Legal requirements and lack of enforcement prevent universal acceptance of digital IDs, although technical capacity exists.
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