AakashTel Launches AI-Powered IVR System to Streamline Customer Service Calls
Summary
AakashTel has launched an AI-powered IVR system to improve customer service by automating call routing and handling, enhancing efficiency across sectors like banks, hospitals, and government agencies in Nepal.
Key Points
- AakashTel launched an AI-powered IVR system to streamline customer service calls.
- The system uses AI-TTS for natural-sounding voice and supports multi-level IVR and smart call routing.
- It helps organizations handle high call volumes efficiently and provides 24/7 automated responses.
- Sectors benefiting include banks, hospitals, educational institutions, and government agencies in Nepal.
